Refund Policy

Vending Business 101 is committed to delivering high-quality educational products. Please review our refund policy below.

What This Policy Covers

This policy applies to digital program access, memberships, online courses and educational content purchased from Vending Business 101.

Smart Cooler equipment is not sold by Vending Business 101. Equipment purchases are made through Smart Cooler Supply and are governed by Smart Cooler Supply’s own applicable policies.

Digital Access Purchases

Vending Business 101 sells time-limited digital access.

Monthly access is granted for one month from the date of purchase. Annual access is granted for one year from the date of purchase. These periods are calendar periods, so the exact number of days in a Member period varies with the month of purchase.

Memberships renew automatically at the end of each billing period, at the plan price shown at checkout, until you cancel. We email a reminder 7 days before each renewal. Cancel anytime in My Account → My Subscriptions; you keep access until the end of the period you already paid for.

Renewal Refunds

If an automatic renewal charge goes through that you did not want, email support@vendingbusiness101.com within 7 days of that charge and we will refund that renewal in full. Refunding a renewal ends the membership and stops future charges.

Digital Products and Online Courses

Except for renewal refunds described above, all digital products, online courses, downloadable materials, and educational content are non-refundable.

Because digital content is delivered instantly and cannot be returned once accessed, all sales of digital products are final.

If you experience technical issues accessing your course, please contact us immediately at support@vendingbusiness101.com. We will work quickly to resolve any access-related problems.

Non-Returnable Items

The following items cannot be returned:

• Digital downloads
• Online training programs
• Access to course portals

Refund Processing

When we approve a refund (for example, for a duplicate charge or an access problem we cannot fix), it is issued to the original payment method only. Processing time may vary depending on your financial institution.

Contact Information